Labelmate, Peter Mathew, walks through how a company's technology journey transforms from manual processes to strategic decision-making.

Peter reflects on the evolution of technology practices within their organization over a 14-year period. From humble beginnings heavily reliant on manual tools like Excel and email, the company navigates through different growth stages, prompting critical considerations around scalability, affordability, and the build versus buy dilemma in technology solutions. Join the conversation as insights are shared on assessing an organization's maturity and the importance of aligning technology with the core operating model.

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As organizations expand, the need for robust digital products and systems becomes paramount. Transitioning from small-scale operations to larger, more complex environments requires a strategic approach to technology investment and development.

"First, we assess what phase the company is in—whether it’s a small, medium, or large enterprise," explains Mathew. Identifying the current stage of your company helps tailor the technology strategy that supports growth without overextending resources.

Reflecting on the journey from relying on basic tools like Excel and PowerPoint, Mathew shares, "As we matured as an organization, our needs evolved, requiring more sophisticated solutions." This evolution is crucial as the basic tools that serve startups well may not scale efficiently for larger enterprises.

"It's really just trying to look at your core operating model and seeing does it make sense to build versus buy and really take ownership of your operating model," says Mathew. This decision is critical in ensuring that technology investments are aligned with business goals and operational capabilities.

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Taken from our 'Label Sessions Presents...' podcast series - listen to the full episode below.

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